FAQ


Q: How does a repair service work?

A: 1. Click Add to Cart and purchase the repair service.

2. Remove your unit for your vehicle (if you need specific instructions on how to remove --please do not hesitate to contact us!)

3. Please take your radio securely packaged to FedEx, UPS, DHL, US Post Office, etc. to have it mailed in.

Please print this form and include with your repair

Mailing Address:
German Audio Tech 
Attn: Repair Dept.
65 Pine Ave. #337 
Long Beach, CA 90802

Q: How should I send my part?
A: We recommend and use USPS to send our items. We find that one of the best ways to send is by using a priority flat rate box. 

Q: What is the turn around time for repairs?
A: From the day we receive your part, it is a 1-2 day turn around time on all repairs. 

Q: How long have you been in business?
A: We have been an established business since 2010 that was established on eBay. 
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